QA4EO Privacy Policy

Proba-1 view of Guam, ESA, CC BY-SA 3.0 IGO

How will we use the information about you?

The data that we collect from you will be processed at our servers in the EU. We will process any of your personal data, in accordance with our obligations under the Act and the UK GDPR, for the following reasons:

to provide you with the services you have requested
to comply with the Act and the UK GDPR
for administrative purposes
to assess enquiries
to provide you with information about us and our services.

If, at any time, you do not wish to receive further information about us and our services, contact us at dataprotectionofficer@npl.co.uk

International Data Transfers

We do not transfer or process any personal data obtained via this website outside of the United Kingdom or the European Union. All data is stored and processed within jurisdictions that are either part of the EU or recognised by the UK and EU as offering an adequate level of data protection. Should any future need arise to transfer personal data to a country outside of these jurisdictions, we will ensure that appropriate safeguards are in place in accordance with the UK GDPR and EU GDPR, and we will update this privacy policy accordingly.

Security of information

To help protect the privacy of data and personally identifiable information you transmit through using this website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

How long do we store personal data?

We store your personal data in accordance with our data retention policy. This policy is reviewed and updated to ensure we do not store your data for longer than is necessary. We also review how and where we store any data to ensure that we meet our obligation to store data securely.

In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data. The retention period varies depending on the data we hold.

South Georgia Island by ESA, contains modified Copernicus Sentinel data (2018), processed by ESA LICENCE CC BY-SA 3.0 IGO

Access to information and correction

Under the UK General Data Protection Regulation (UK GDPR) and its implementation of the Data Protection Act 2018 ('the Act'), you may ask for a copy of the information we hold about you and you may request rectifications be made to this information if it is inaccurate or not up to date. Please write to the data protection officer at our contact address or email dataprotectionofficer@npl.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

The above websites tell you how to remove cookies from your browser.

You can set your browser not to accept cookies by clicking the 'Decline' button on the alert that appears on your first visit to this site, which will allow full use of all other features without tracking.

Other websites

This website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 29 October 2024.

Complaints to the Supervisory Authority

As the European Space Agency (ESA) acts as the data controller for this website, any concerns or complaints regarding the processing of your personal data should be directed to ESA’s Data Protection Officer.

You may contact ESA’s Data Protection Officer via:

📧 Email: dpo@esa.int
🌐 Website: https://www.esa.int/About_Us/Legal/Data_Protection

If you believe your data protection rights have been infringed, you may lodge a complaint in accordance with ESA’s internal data protection framework.

How to contact us

NPL acts as the data processor and for general enquiries about this website can be contacted at:

📧 Email: secretariat@qa4eo.org
Address: QA4EO Secretariat, National Physical Laboratory, Hampton Road, Teddington, Middlesex, TW11 0LW | Tel: +44(0)20 8977 3222

Privacy policy

What information do we collect?

How will we use the information about you?

International Data Transfers

Security of information

How long do we store personal data?

Access to information and correction

Cookies

Other websites

Changes to our privacy policy

Complaints to the Supervisory Authority

How to contact us

Metrological solutions

How long do we store personal data?

Metrological solutions check-2

Metrological solutions